Shipping policy

Shipping Policy

Effective Date: February 24, 2025

Shipping with Think Loud Club

At Think Loud Club, we are committed to providing high-quality products and ensuring a smooth and reliable delivery experience for our customers. Please review our shipping policy below for important information regarding order processing, shipping times, and delivery.

1. Shipping Destinations

We currently ship within the United States and selected international destinations, subject to availability.

Shipping rates and delivery times may vary depending on the destination and shipping method selected during checkout.

2. Order Processing & Delivery Times

Processing Time

Orders are typically processed within 2–5 business days (Monday–Friday), excluding holidays.

Please note:

  • Custom or personalized items may require additional processing time.

  • During peak seasons or promotional periods, processing times may be slightly extended.

Estimated Shipping Times

Once shipped, estimated delivery times are:

  • United States: 3–7 business days

  • International Orders: 7–14 business days (depending on destination and customs processing)

Please note that delivery times are estimates and are not guaranteed.

3. Shipping Costs

Shipping costs are calculated at checkout based on:

  • Delivery destination

  • Shipping method selected

  • Package weight and size

We may occasionally offer promotional shipping discounts or free shipping offers.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and shipping details.

For international orders, tracking updates may vary depending on the local postal carrier in your country.

5. Shipping Carriers

We work with trusted shipping carriers to ensure reliable delivery services.

Carrier selection may vary depending on:

  • Destination

  • Shipping method

  • Package size and weight

6. Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

Think Loud Club is not responsible for packages delayed, lost, or delivered incorrectly due to inaccurate or incomplete shipping information provided by the customer.

If you notice an error in your shipping address after placing your order, please contact us immediately at:

support@thinkloudclub.com

While we will do our best to assist, we cannot guarantee address changes once an order has entered processing or shipment.

7. Shipping Delays

Although we strive to deliver orders on time, delays may occasionally occur due to:

  • Weather conditions

  • Carrier delays

  • Customs inspections

  • High shipping volume

  • Other circumstances beyond our control

We appreciate your patience and understanding in these situations.

8. Lost or Damaged Packages

If your package is lost, stolen, or arrives damaged, please contact us as soon as possible at:

support@thinkloudclub.com

We will work with the shipping carrier to investigate the issue and help provide a suitable resolution whenever possible.

9. Shipping Notifications

Customers will receive email updates throughout the shipping process, including:

  • Order confirmation

  • Shipment confirmation

  • Tracking updates

  • Delivery status notifications

10. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time without prior notice.

Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding shipping or delivery, please contact our support team:

Think Loud Club Support

Business Address

1209 Mountain Road Place Northeast
Albuquerque, NM 87110
United States